Konnected CRM

Voicemail Drop File Conversion

In this article, you will learn how to convert your voicemail drop files to the best quality to send.

What you will need:

1. You'll need to get Audacity (available for Mac, PC, and Linux)

Note: LAME is no longer needed as it's now built into Audacity

Step 1

Drag and drop your audio file into audacity

Step 2

Set the project rate down to 8000

Step 3

Resample the track to 8000

Step 4

Export the file

Step 5

Set the encoding to U-Law and Save

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